{
    "id": 29831,
    "date": "2024-11-20T11:11:26",
    "date_gmt": "2024-11-20T11:11:26",
    "guid": {
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    "modified": "2026-02-10T12:10:22",
    "modified_gmt": "2026-02-10T12:10:22",
    "slug": "contact-form",
    "status": "publish",
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    "link": "https:\/\/essentials.grandado.com\/en\/contact-form\/",
    "title": {
        "rendered": "Contact form"
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        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"29831\" class=\"elementor elementor-29831\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a38a19 e-con-full e-flex e-con e-parent\" data-id=\"1a38a19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62026c6 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-image\" data-id=\"62026c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"216\" height=\"216\" src=\"https:\/\/essentials.grandado.com\/wp-content\/uploads\/2024\/07\/download-3.png\" class=\"attachment-full size-full wp-image-25065\" alt=\"\" srcset=\"https:\/\/essentials.grandado.com\/wp-content\/uploads\/2024\/07\/download-3.png 216w, https:\/\/essentials.grandado.com\/wp-content\/uploads\/2024\/07\/download-3-100x100.png 100w, https:\/\/essentials.grandado.com\/wp-content\/uploads\/2024\/07\/download-3-150x150.png 150w\" sizes=\"(max-width: 216px) 100vw, 216px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e95f13 e-con-full e-flex e-con e-child\" data-id=\"6e95f13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e2b818 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"3e2b818\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb8ef97 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"eb8ef97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">How can we help you?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3616c27 e-con-full e-flex e-con e-parent\" data-id=\"3616c27\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f867879 elementor-widget__width-initial elementor-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"f867879\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/essentials.grandado.com\/en\/track-order-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-crosshairs\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 224h-30.364C455.724 130.325 381.675 56.276 288 42.364V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v30.364C130.325 56.276 56.276 130.325 42.364 224H12c-6.627 0-12 5.373-12 12v40c0 6.627 5.373 12 12 12h30.364C56.276 381.675 130.325 455.724 224 469.636V500c0 6.627 5.373 12 12 12h40c6.627 0 12-5.373 12-12v-30.364C381.675 455.724 455.724 381.675 469.636 288H500c6.627 0 12-5.373 12-12v-40c0-6.627-5.373-12-12-12zM288 404.634V364c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v40.634C165.826 392.232 119.783 346.243 107.366 288H148c6.627 0 12-5.373 12-12v-40c0-6.627-5.373-12-12-12h-40.634C119.768 165.826 165.757 119.783 224 107.366V148c0 6.627 5.373 12 12 12h40c6.627 0 12-5.373 12-12v-40.634C346.174 119.768 392.217 165.757 404.634 224H364c-6.627 0-12 5.373-12 12v40c0 6.627 5.373 12 12 12h40.634C392.232 346.174 346.243 392.217 288 404.634zM288 256c0 17.673-14.327 32-32 32s-32-14.327-32-32c0-17.673 14.327-32 32-32s32 14.327 32 32z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Order tracking<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bc1c5e elementor-widget__width-initial elementor-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"3bc1c5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/essentials.grandado.com\/en\/customer-return-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-undo\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M212.333 224.333H12c-6.627 0-12-5.373-12-12V12C0 5.373 5.373 0 12 0h48c6.627 0 12 5.373 12 12v78.112C117.773 39.279 184.26 7.47 258.175 8.007c136.906.994 246.448 111.623 246.157 248.532C504.041 393.258 393.12 504 256.333 504c-64.089 0-122.496-24.313-166.51-64.215-5.099-4.622-5.334-12.554-.467-17.42l33.967-33.967c4.474-4.474 11.662-4.717 16.401-.525C170.76 415.336 211.58 432 256.333 432c97.268 0 176-78.716 176-176 0-97.267-78.716-176-176-176-58.496 0-110.28 28.476-142.274 72.333h98.274c6.627 0 12 5.373 12 12v48c0 6.627-5.373 12-12 12z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register return<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcce1c4 e-con-full e-flex e-con e-parent\" data-id=\"dcce1c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3d9646 warning-accordion elementor-widget__width-inherit elementor-widget elementor-widget-n-accordion\" data-id=\"c3d9646\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2050\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2050\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Chinesisches Neujahr! <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icomoon icomoon-arrow-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icomoon icomoon-arrow-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2050\" class=\"elementor-element elementor-element-73a612e e-con-full e-flex e-con e-child\" data-id=\"73a612e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-716176c elementor-widget elementor-widget-text-editor\" data-id=\"716176c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aufgrund der Feiertage zum chinesischen Neujahr sind Fabriken und Lager in China vor\u00fcbergehend geschlossen. Daher kann es 1\u20132 Wochen l\u00e4nger dauern, bis Versand- und Sendungsverfolgungsaktualisierungen aktualisiert werden. Dies sollte die Gesamtlieferzeit jedoch in der Regel nicht beeintr\u00e4chtigen. Falls Ihre Bestellung bis zum Ende des angegebenen Lieferzeitraums nicht eingetroffen ist, bitten wir Sie um etwas Geduld \u2013 wir bitten Sie, bis zu einer weiteren Woche zu warten.<\/p><p>Wir entschuldigen uns aufrichtig f\u00fcr etwaige Verz\u00f6gerungen und danken Ihnen f\u00fcr Ihr Verst\u00e4ndnis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d59946 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"9d59946\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us using contact form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-adc23c7 e-con-full e-flex e-con 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